We offer world wide climate compensated delivery with tracking for all orders.
This is except A Good Toilet Paper to United States and Australia, due to higher shipping costs.
Our time of delivery is usually between 2-7 business days, but depending on your location our delivery time can extend to 5-12 business days. We also sustain an express shipping solution where delivery is 2 business days world wide.
You can trace your parcel by accessing your account, or by contacting our customer support team through the chat function on our site. Keep in mind it may take up to 48 hours to trace a parcel after it has been dispatched from our warehouse.
If your order includes an item that is a preorder item, your entire order will ship with the preorder item when that item is ready.
If your order includes an item that is a personalised item, your entire order will be delayed 1-3 business days.
We don't have a minimum order value. If your order value is less than that it's fine but we have to cover for an administration fee and external costs which is €4.
* This is except A Good Toilet Paper to The UK, United States and Australia, due to higher shipping costs.
You may choose express delivery in the final step in completing the order. If you choose express delivery with DHL Express, your order will be with you within 24-28 hours after the parcel has been dispatched from our warehouse. Over €65 we cover that cost.
| Region | Standard With tracking |
Express With tracking |
|---|---|---|
| Europe | 4-7 days | 1-2 days |
| Asia | 6-10 days | 2-3 days |
| USA | 4-9 days | 1-2 days |
| Canada | 5-9 days | 2-3 days |
| Australia | 6-12 days | 3 days |
This is except A Good Toilet Paper to The UK, United States and Australia, due to higher shipping costs.
In normal circumstances, all the products displayed on our site are in stock, except for preorder items.
Should we experience unusually large orders in short duration for certain products, our systems may be temporarily out of sync. If that is ever the case we will contact you immediately so that you can change your order or cancel the order with no charge.
For orders within the EU, all costs are covered and no other costs than visual at A Good Company, will be added.
For orders of less than $800 in the United States of America, should you be asked to pay any customs and import duties, please keep a proof of payment and contact us and we will arrange a refund of these charges where possible.
Calculation of CO2 emissions is based on the shipment’s weight, distance travelled how the transports been made. Shipment data is extracted from our systems and processed with emission parameters. The methodology follows the guiding principles of the Greenhouse Gas Protocoll och World Economic Forums Guidelines for consigment-level Carbon reports.
Read more about our latest work.
We use a broad network of transporters to best serve you as a customer. We work daily with redefining and improving transporter pick. Therefor, is below list not exact science:
All solutions are verified by Verified Carbon Standard.
To ensure that we are a climate-positive company we partnered with WeForest to plant extra for each order and shipment made. Read more about our Zambia Tree Project.
